* How the 'Great Service Guarantee' works:
- We'll email you every Sunday asking you to select a date and time for your weekly call.
- We'll allocate a time range for you, so 'AM' is between 9am and 12pm, whilst 'PM' is between 2pm and 5pm.
- The call can be to discuss anything you want to: from general advice, to chatting about your upcoming viewings or even how your sale is progressing.
- This process continues for every week your house remains on the market.
- If we miss one single call throughout your journey, we'll either refund any upfront fees already paid, or waiver any fees due on completion. All of our clients automatically benefit from this guarantee - it's part of our standard service, which seems fair.

** Our local agent will prepare the details and send a confirmation email stating you are ready to begin marketing within 48 hours of the appointment - we generally beat this timeframe and have you ready within 24 hours, but we always ask for the 48 hours to cover busy periods.

All calls are recorded for training and security purposes. Copyright © 2017 House Network Limited